Text alert terms

What the program is

LWE2 Community Alerts sends text messages to residents of Lewisville Water’s Edge II condominiums in Hickory Creek, Texas, who choose to receive them. Messages are about urgent community matters: severe weather warnings, water shut-offs, gate outages, emergencies, and occasional important notices such as owner meetings. We never send marketing or advertising.

Messages come from 1-855-360-LWE2 ((855) 360-5932). The program is operated for the LWE2 Community Hub by Nash Labs LLC until it is transferred to the owners’ association.

How you sign up

Residents opt in by checking the text alert box on the Join form or on their dashboard after signing in, and entering their mobile number. Consent is not a condition of living at LWE2 or using the hub. You can turn alerts off at any time on your dashboard.

How often

Message frequency varies with events, typically 0 to 4 messages a month and no more than 8.

Costs

Message and data rates may apply, depending on your mobile plan. We never charge for alerts.

Stopping and help

Reply STOP to any message to stop receiving texts; you’ll get one confirmation and nothing more. Reply START to resume. Reply HELP for help, or contact us.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our privacy policy.

Carriers

Carriers are not liable for delayed or undelivered messages. Delivery depends on your wireless carrier and coverage.