Contact

Who to call for what. In an emergency, call 911 first.

Emergency

Fire, medical, crime in progress: 911

Building emergency after hours (water leak in a common area, gate failure, storm damage): Essex after-hours line 1-888-740-2233

Billing, payment plans, resale certificates, common-area maintenance, architectural (exterior change) requests.

Office 972-428-2030 · Fax 469-342-8205

Exterior changes: acc@essexhoa.com

4570 Westgrove Rd, Suite 230, Addison, TX 75001

Dues and payment options: Resident Guide

Texts from (855) 360-5932 are from us. Save it to your contacts. Turn texts on or off on your dashboard, or reply STOP.

You can reply to an alert; replies reach the transition team. Not monitored for emergencies; call 911.

Questions about your monthly water bill: utilitiesinfo.com, weekdays 6 am to 8 pm.

Each owner contracts directly with Republic at Town of Hickory Creek rates (since April 2025). Details

Report a problem with the gate, lighting, landscaping, or leaks: Report an issue (residents).

Shared pool, Lakehouse, and gate are run with LWE1 under the amenity agreement.

Owner volunteers organizing the move to an owner-elected board. For billing or maintenance, contact Essex above.